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A Remarkable Retirement Community

Mission: To serve and enrich the lives of older persons through quality services and facilities, accomplished by:

  • Recognizing the highest standards in senior services and continually integrating them into the community setting.
  • Delivering resident-oriented, high quality care and services with excellent outcomes in a cost-effective manner.
  • Fostering a collaborative environment of care among older persons, their families, associates and community business partners.
  • Employing competent, dedicated associates and providing state-of-the-art equipment and facilities.
  • Serving as a community resource for senior services.

Vision: To be the recognized provider of choice for quality senior services in the Pomona and San Gabriel Valleys, accomplished by:

  • Striving to improve the life and health of older persons.
  • Delivering services and programs in a customer-focused manner which is both economically efficient and operationally effective.
  • Integrating services across all levels of care and delivery sites with physicians, businesses, government, community agencies, and other organizations.
  • Assuring that our facilities and equipment will support the attainment of quality outcomes.
  • Developing associate programs to be the employer of choice in senior services.

Values: The core values of Hillcrest establish the standards and set the tone that support the human relationships of this community and guide us to fulfill the mission through:

  • Integrity
  • Respect
  • Service
  • Stewardship
  • Teamwork

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